We charge a flat fee of $9.50 for all orders under $95. Orders are sent A.S.A.P with Australia Post – All parcels are sign on delivery unless authorisation has been given.
All orders over $95 receive free shipping. (Automatically added at checkout)
If for some reason you are not completely happy with your purchase, please return your unopened goods to the vogue room within 7 days of purchase for a full refund*.
Unfortunately, we cannot issue a refund on any goods that have been opened. Please advise the vogue room within 7 days of receipt of your order of any discrepancies or damaged products (Packaging damage will not be refunded unless product is affected). Customer is responsible for any shipping charges on returned goods. Please contact Customer Service by email at firstname.lastname@example.org
*All approved returns are credited back to the original credit card or paypal account used to make the purchase.
*Shipping charges of $9.50 will be payable if the returned product and subsequent refund reduces the original order spend to below the Free Shipping threshold (currently $95).
*All returns are subject to a 10% refurbishment fee at the discression of the vogue room