Faq

Adderton

Adderton Beauty

A D D E R T O N BEAUTY: Releases a range of Treatment Mineral Make Up, a Natural alternative to all other Foundation Types.

Work, Play, Social, Serious: A Make Up range which suits every occasion.

Pure and Simple. A Global Palette of Intense yet Natural Colours.

ADDERTON BEAUTY Mineral Make Up Coverage adheres to skin and stays put for all day and night continuous coverage.

Colours are Triple Milled and offer a Soft, Natural, Healing ability for all skins.

No Dyes, No Oils, No Harsh Chemicals create a Skin Care Treatment Formula, that is good for the skin.

Customer Service

ALLERGIC REACTION

It is always important to use products as directed on the label, but in the extreme case your skin becomes irritated or shows signs of an allergic reaction, stop using the product immediately and call us to speak to one of our skin therapists at The Vogue Room. We are governed by each brands’ own policy and procedure in relation to the handling of an allergic reaction. In most cases photographic evidence is required to substantiate an allergic reaction claim.

CHANGE OF MIND

If you change your mind or ordered the wrong item, no stress, simply return the item to us within 7 days and we will gladly offer you a store credit provided that:
Satisfactory Proof of Purchase is provided; and
The item is returned to us in its original packaging; and
Is in a saleable condition (unopened, unused and in the original pristine condition);
Is not part of the exclusions list (see below)

EXCLUSIONS

Please choose carefully as we do not normally offer an exchange or refund on the items listed below unless the items is faulty, significantly different from what was shown or where otherwise required by law;
Products that have been opened or used
Clearance or sale items
Cosmetics and fragrance products

FREE DELIVERY!


All orders over $90 receive free shipping. (Automatically added at checkout) 

RETURNS

In the first instance, you must call us to explain the nature of your return. If approved you will be provided with Return Authority Number (RAN) which must be included with the returned item along with Proof of Purchase and send to:

The Vogue Room.
RETURNS

Shop 16A Springetts Arcade
302-306 Bong Bong Street Bowral NSW 2576
We strongly recommend posting your return item using a trackable service. The Vogue Room will not be held liable if your item is lost or stolen during transit.
If the original purchase included a bonus gift or was part of a bundled offer, these items must also be returned.
Upon receipt of a returned item, a representative from The Vogue Room will contact you to complete the returns process.
If a refund is offered, the original purchase price less a $9 administration fee will be refunded to the original payment method. If an exchange is offered, the value will be credited to your member account so you can place a new order at your leisure.
The Vogue Room will not reimburse postage costs for returned items unless the item is faulty.

SHIPPING

We charge a flat fee of $12.00 for all orders under $90.00 Orders are sent A.S.A.P with Australia Post 

Shipping and Returns

We want you to enjoy your online shopping experience. We believe in providing a fair and reasonable returns policy to our customers.
The Vogue Room Returns Policy applies to all purchases made from The Vogue Room either in store or online and does not exclude or replace your rights given under the Australian Consumer Law.

Payot

Why choose PAYOT skincare products?

With a wide range of skincare products, PAYOT is a luxury brand for ultimate beauty and well-being used by day spas and beauty salons around the world.

Dr. Nadia Payot revolutionised the world of cosmetics in 1927 with this quality range of products and specific methods of treatment. Herbs, plants and minerals – the source of life – are the pillars of Dr. Payot’s laboratory research and the basis of the products’ ingredients.

Today the PAYOT Laboratories have inherited her know-how, application and generosity to their skin care products and cosmetics and have the same desire to keep progressing – always with well-being and beauty in mind.

PAYOT has created product lines to address specific and individual skin care needs, including blemishes, irritations, dehydration, devitalised skin and a dull complexion. The brand makes a conscious effort to ensure their unique formulations provide a high level of effectiveness, whilst still remaining pleasant with aromas and textures.
Payot uses Biotechnology – a delivery system that corrects at a cellular level.

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